Customer Relationship Management (CRM) Essay

At first, I disagree with this statement. I think Customer Relationship Management (CRM) is universally appropriate or applicable to all businesses. Customer relationship management refers to a series of processes, focused on initiating two-way communication exchanges with customers to have a detailed knowledge of their specific needs and buying patterns. The major benefit of a CRM system is that it helps business organizations in determining the type of customer best suited for the growth of their business. CRM enables business organizations to formulate strategies focusing on customer-driven growth and in providing superior and friendly customer experience There are four advantages of CRM that businesses should implement this strategy. * Customer Satisfaction By implementing CRM strategies, the company can focus on improving customer satisfaction through examination of customer preferences, demographics and interests. This information may be collected through automated surveys or personal phone calls from customer service representatives. Customer research may be performed to discover the reasons why one product is more popular than another. Customers typically enjoy the attention they receive and the interest in their happiness and satisfaction with the product, and the data that is collected can help the company produce better products and services in the future, contributing to improved customer satisfaction. This also improves customer retention over the long run. * Marketing The data that is collected through customer research can provide ideas for marketing and advertising for a big business. With many products or services to market, a large company may have difficulty targeting different customers for each item. However, customer research will provide information about what the customer likes about the product, what they are looking for in future products, and what purpose they would like the product to serve. All of this information provides great content for print or commercial advertisements and packaging designs for each product. * Lowered Costs By automating customer service with CRM software, the company can easily gain customer research through online or telephone surveys. The software automatically formats and calculates the data, making it faster and easier to collect this information. Fewer customer service representatives will be needed for collecting this information and less time will be spent preparing reports on customer research. Another advantage is word-of-mouth advertising from satisfied customers; as CRM strategies make customers happier, they become more likely to bring in new customers through word-of-mouth, which lowers the cost of finding a new customer. * Brand Image As customer satisfaction and retention improves, the corporation’s brand image may begin to improve as well. Customers will begin to associate the brand with good customer service, quality products and a personable approach. The CRM strategy’s focus on the customer will let each buyer know that their input is valued by the company. This can attract more customers and continue to create loyal customers to the brand. There is an example about effective implement of CRM. ICICI Bank has to manage more than 13 million customers. The bank has over 550 branches, a network of 2025 ATMs, multiple call centres, Internet banking and mobile banking. Its customers often use multiple channels, and they are increasingly turning to electronic banking options. Business from the Internet. ATMs and other electronic channels now comprise more than 50 per cent of all transactions. In the process of making its business grow to this level, ICICI Bank has distinguished itself from other banks through its relationship with customers. The Teradata solution focuses on a Customer Relationship Management (CRM) platform. Information from various legacy and transaction systems is fed into a single enterprise called wide data warehouse. This allows the bank to generate a single view of its customers. The warehouse has the capability to integrate data from multiple sources comprising Oracle and flat files. The Behaviour Explorer enables profiling of customers and querying on various parameters. These enable the bank staff create suitable campaigns for targeting individual customers on the basis of their requirements. To sum up, CRM is one of the best ways of determining the marketing strategies and other services offered to the customer. A well planned CRM can help organizations predict the current trend in the market and provide better services for customers befitting the trend, in turn increasing the business returns. The three major aspects of CRM are an operational system, a collaborative CRM and an analytical CRM. The customer relationship management concepts adopted by each company differ with their organizational objectives. There are 3 challenges of implementing CRM. * Costs One of the biggest challenges facing companies trying to implement CRM is the cost associated with purchasing, installing and training employees to use new software, according to CRMInfoline.com. CRM often doesn’t deliver the return of investment that companies hope for, though this is typically the cause of a poorly implemented system or poorly trained staff. While a properly implemented system should, eventually, show a good return on investment, CRMInfoline.com claims these results could take years to see in full effect as the new system takes root and customer awareness and participation grow. * Transition In order for a business to use a CRM solution properly, nearly the entire business will have to change. Most companies operate on an â€Å"us first, customers second† mentality, whereas CRM-centric businesses focus on placing customers and their satisfaction before the company. Furthermore, CRM systems are typically very complex and span multiple departments, meaning most employees will have to go through some sort of training that will inhibit them, at least somewhat, from performing their normal work duties. * In-House Versus Supported System Supported systems are CRM solutions that are taken care of or outsourced to another company. While in-house CRM software can be more effective, it’s much more difficult to implement. Companies without any current CRM implementation should consider supported systems more than companies with at least some current level of CRM, according to TMCNet.com. Supported systems typically cost less to implement because they’re not as in-depth or effective as in-house solutions. Jollibee is a phenomenal success story, having grown from two ice cream parlours in 1975 to over 1,800 restaurants worldwide today, including the strategic acquisitions of high profile brands like Greenwich Pizza, Deli France, Red Ribbon and Chow King. The company now operates 300 international outlets in markets in the United States, across Asia and throughout the Middle East. The big business like Jollibee must implement complete and effective CRM strategy. * Form a cross-organizational team. A cross-organizational, or cross-functional team, is made up of leaders from each core department in Jollibee. Representatives usually include at least one member from sales, service, marketing, support, management, IT, finance, and any other functional area in Jollibee. * Jollibee should decide what project goals to begin with (customer acquisition, sales growth, service improvement, or something else). Once goals are laid out, phases for installation of CRM can begin. This includes technology and software implementation led by IT, communication of new roles and responsibilities in each department, and implementation of training and rewards programs. * Provide training. Employees in many functional areas, including, service and support, are likely going to be using new technology devices or software solutions for customer accounts, data collection, customer service, data analysis and other CRM functions. This often requires training on philosophy behind the new system and CRM role as well as technical training on the technology applications. * Measure results. CRM fails without constant measurement. By definition, CRM programs are ongoing and design to improve over time. Feedback and data collected during CRM projects and phases should be analysed, evaluated, and reacted to by the cross-organizational leadership team. Decisions on how to improve the customer experience, behaviours of employees, and any other important components of CRM help guide the next project phases or phases. With CRM systems, Jollibee can streamline their business processes effectively and in accordance with customer needs. Customer Relationship Management software is employed by Jollibee to manage and organize their customer database and contacts. Proper customer relationship management solutions are necessary for any business firm to empower their staff, to expand their business and to provide quality customer care services. Task 2 There are 5 possible negative impacts caused by heavy-use of sales promotions. 1. Increased price sensitivity Consumers wait for the promotion deals to be announced and then purchase the product. This is true even for brands where brand loyalty exists. Customers wait and time their purchases to coincide with promotional offers on their preferred brands. Thus, the routine sales at the market price are lost and the profit margin is reduced because of the discounts to be offered during sale-season. 2. Quality image may become tarnished If the promotions in a product category have been rare, the promotions could have a negative effect about its quality image. Consumers may start suspecting that perhaps the product has not been selling well, the quality of the product is true compared to the price or the product is likely to be discontinued because it has become outdated. The Smyle Powder offer of â€Å"Buy 1 and get 2 free† went on and on. Ultimately people stopped asking for the product as the on-going sales promotion strategy made the customers perceive it to be a cheap and an inferior product. 3. Merchandising support from dealers is doubtful In many cases, the dealers do not cooperate in providing the merchandising support nor do they pass on any benefit to consumers. The retailer might not be willing to give support because he does not have the place, or the product does not sell much in his shop, or maybe he thinks the effort required is more than the commission/benefit derived. 4. Short-term orientation Sales promotions are generally for a short duration. This gives a boost to sales for a short period. This short-term orientation may sometimes have negative effects on long-term future of the organization. Promotions mostly build short-term sales volume, which is difficult to maintain. Heavy use of sales promotion, in certain product categories, may be responsible for causing brand quality image dilution. 5. Harmful Effect of Band image If a brand is perceived by consumers as being a value rather than premium brand, it is more likely to receive the most benefit from a price-based sales promotion. However, overuse of price-based sales promotions for any brand can have devastating effects on the brand’s image. This is particularly true for premium and super-premium brands or products and services in which the consumer has difficulty judging product quality in other ways, such as legal services or vitamins. The objective behind sales promotional tools is to keep current customers while attracting new ones, maintaining sales of seasonal products, introducing new products and challenging competitors. The essence of sales promotion involves using all forms of promotional activities, besides personal selling and advertising, to improve sales. In order to gain a strong foothold in the Malaysian market, Jollibee need effective sales promotional tools to fight its competitor. Coupons Coupons are one sales promotional tool. Customers get coupons in several ways, including via newspapers, magazines, online or mail. Customers present coupons to the retailer while buying merchandise in order to receive a discount or free product. For example, a customer of Jollibee use a coupon which takes 50 per cent off a set of meal costing $10, he saves $5. Bonus Offers Bonus offers or gifts with purchase are widely used promotional tools. When customers purchase a product, sometimes a bonus product is given along with it. The purpose is to increase the sale of the product and to make it more attractive by offering an additional item. When customers spent up to $20, he will get a free ice cream. Free Samples Another popular promotional tool is the free sample. When a customer is in the store purchasing certain products, he may receive a free sample of deodorant, shampoo, energy drinks food or candy. Usually, free samples don’t require the customer to purchase anything. Free samples can be given to a particular target audience in order to attract that type of customer. Jollibee can put new product as free samples to get feedback. Premiums Premiums are extras added to sweeten a purchase for a customer. For example, a software company might add a year of free technical support for a customer who buys an expensive software program. Jollibee can offer special toys in their children meals. Offering premiums gives a business owner the opportunity to partner with complementary businesses, creating a wider target audience. This premium creates a win-win situation for everyone involved. It provides a demonstration to potential customers uses referrals to introduce the companies to potential customers and provides a free, useful gift to existing customers. Mystery Rewards Scratch-and-win cards or raffles for prizes are other popular promotional tools. The key is this mystery reward has enough attraction to attract customers. Popular food and unique gift will be work. Money Back Offers When customers doubt the quality or reliability of Jollibee, offer a money-back guarantee. Give a detailed explanation of eligible returns and refunds available for customer reference. Point of Purchase Displays Point of purchase displays is used in Jollibee to catch the attention of customers. The selected products may be sale items but may also be seasonal or high-demand merchandise. The displays are built in a prominent location such as on an aisle end or at the front of the store near the entrance. Jollibee may also place signs at the product’s normal shelf locations. Sales A sale is a reduction in the price of a product for a specified period of time. Sales are used by manufacturers to gain new users or to increase market share. They also generate traffic in a retail establishment. Sales can result in off-season purchases that normally would not occur, such as Jollibee offer special food at 50 per cent off in Malaysia festivals. Besides, some points about sales promotion are important. A sales promotion constructed to inform customers about a new product might include an advertisement in a local paper explaining the product and inviting customers to visit a Web site for a coupon offer. An activity like this can be measured by tracking the number of people who receive the paper, the number of people who visit the Web site, the number of people who download the coupon and the number of people who actually use the coupon. Reminding customers about a product or service is just as important as an initial product introduction. Something as simple as setting up an in-store display with coupons or having customers complete a survey to indicate how often they use the product keeps brands fresh in consumers’ minds. Information gathered from the survey can expose how often customers use a product, how familiar they are with a product and if they plan to use it more in the future. Couple this with a discount coupon and Jollibee can even track the number of people who make a purchase after completing the survey. A follow-up survey can assess things like customer satisfaction and likelihood for a repeat purchase. Sales promotions are a great way to inform and remind customers about Jollibee. Ultimately, the main objective of these activities is to increase revenue. Weigh the cost of promotional sales campaign against the total revenue Jollibee expect to receive. Consider that many companies are spending up to 60 per cent of advertising budgets on sales promotions. Be sure that Jollibee’s promotional campaign is both cost-effective and profitable. These sales promotion techniques can help Jollibee gain a strong foothold in the Malaysian market. References 1. Why Customer Relationship Management is so important? (2008) By Article Alley [online] Available from http://praveenortec.articlealley.com/why-customer-relationship-management-is-so-important-576369.html [Accessed on 12 Jan 2013] 2. Challenges of Implementing a CRM (2010) By Matt Koble [online] Available from http://www.ehow.com/list_6631188_challenges-implementing-crm.html [Accessed on 12 Jan 2013] 3. Tools of Sales Promotion (2005) By Chris Joseph [online] Available from http://www.ehow.com/list_6073558_tools-sales-promotion.html [Accessed on 12 Jan 2013] 4. Disadvantages of Sales Promotion (2008) By Drypen [online] Available from http://drypen.in/sales-promotion/disadvantages-of-sales-promotion.html [Accessed on 12 Jan 2013]

Performing Arts Is a Waste of Time, Money and Resource Essay

Nowadays almost all schools include such subjects as art, drama, and music in their educational program. Therefore, by the time when children graduate school they have general understanding and basic knowledge in all of them. In my opinion, it is a positive tendency and these subjects should indeed be a part of every child’s education. I would like to introduce several reasons and examples that I believe will support my viewpoint. First and foremost, teaching of subjects such as art, drama and music is very crucial in forming of a thoroughly developed and educated individual who is well aware not only of science and related fields but also of arts in wide sense of this word. Completely educated person should have skills or at least knowledge in and understanding of art, music and drama as well, because these subjects develop creativity and artistic approach to life and surrounding world. Even though if a child will not pursue any of these fields of arts, he will be able to comprehend and appreciate them, by making his input to preservation and promotion of these subjects in future. For example, I did not attend any specialized music or art school, but my basic knowledge obtained at school assist me in apprehension and evaluation of pieces of art, music or drama. In addition, I can hold discussion in any of these subjects without any difficulties due to my background, received at school. Furthermore, teaching of these subjects helps parents in detection of hidden talents and special aptitudes of their child, because usually parents take their children to specialized art or music schools after discovering interest and abilities toward any of the mentioned subjects. For instance, my neighbors decided to send their seven years daughter to fine art courses because she was doing very well in her art class, especially in painting. Moreover, teaching of these subjects enrich the inside world of any child and assist in expression of ideas, thoughts and feelings that a child is unable to due to the traits of character. Usually people who cannot convey their feelings through words are successfully express them by playing music, drawing, creating sculptures and so on. The best example is the prominent scientist A. Einstein who was at the same time a very good violin player. When asked of the reason of his passion to music he responded that it was the best way to express what he could not deliver in words. In contrary, too much propagation of music, art or drama may shift a child away from the other subjects that constitute an important part of education as well. Only few of children desplay special ptitude to the mentioned subjects and mere interest in, let us say, music may persuade parents and a child to believe falsely that the latter has talent to it and drift him/her away from studying other subjects, causing serious gaps in a child’s education. In conclusion, I would like to emphasize, that teaching of music, art, and drama are critical in revealing hidden abilities of children toward these subjects and in forming completely educated and thoroughly developed individual with rich inside world. That is why I adhere to opinion that music, art and drama should be a part of every child’s education.

Application of Leadership Skills

Application of Leadership Concepts When faced with challenge of conflicting timing, my team tried to use the negotiation process to negotiate with our client. We offered incentives like planning activities to entertainment them between their clients dismissal time and the time the youths could come and we focus on meeting their needs which was the lack of transport, by offering to finding alternative transport. My team and I displayed two out of five personalities in the big 5 model during our crisis.They were currency and openness to experience. After our client pulled out, we had high-energy level and determination in finding another organization to work with us. For example, we sourced and called many other organizations. In addition, we were also flexible and intelligent in tweaking our original project and coming up with alternative ideas to solve the problems we were facing. For example changing a day event to a night event because the youths were only able to execute the proje ct in the evening.When coming up with alternative solutions and back-up plans, my team adopted the assuage-receiving process in which we listened to everybody suggestions, analyses them critically and shared honest feedback on the feasibility of each other's ideas. This proved that the team did not group think. Throughout the process, we bared in mind the need to be open to feedbacks and criticisms, which allowed us to be more effective. Although there were functional conflicts during the process, the leader and the rest of the members would act as the mediator where collaboration instead of avoiding, competition and accommodating is encouraged.We are a self-managed team. This is evident when we share and rotate leadership responsibilities in the different areas. For example, some people was in charged of communications with external organization, while others where in charged of administrative matter. My team was generally effective as a group in solving the problem that we faced. There was no social loafing as everyone stepped up and undertook responsibilities when needed to.Members took the initiative to take lead in different areas, which meant that there has to be strong team cohesion and high task interdependence, because each member was responsible of each area they handled and has to be relied upon by other members for overall input. The team also displayed positive interpersonal relationship through support, collaboration, trust, open and honest communication between team members during critics, feedbacks and difficult times. There was an overall Job satisfaction and members enjoyed being on the team. This is shown by the enthusiasm of team members when coming up with solutions when

Finance and Accounting Essay Example | Topics and Well Written Essays - 2000 words - 2

Finance and Accounting - Essay Example They analyze results of strategic decisions and measure the value of the results, strategize to maximize profitability, sustainability and flexibility, ensure that the business continues to grow, return value to owners and attract more resources, and make the decisions that are reflected in the financial statements, they are key players in the world of business (Robinson, 2012, 12). They record, analyze, summarize and report financial information for use by the management and investors, they also play an integral role in the firm’s daily management and decision making process, they execute strategic goals, drive growth and manage the firm’s risk by implementing financial controls over its business activities (Alba, et. al, 2005, 103). Financial accountability is important in maintaining a healthy business. They also educate their employers on financial information accordingly and advise them. Generally they do not have to work with other employees as they report to the management directly. The average salary of a financial accountant is $50820 per year (Robinson, 2012, 97). Tasks carried out by a financial accountant include summarizing and preparing financial records and statements to report externally, maintaining records of assets, liabilities, capital (shareholders’ equity), tax demands and financial transactions in the organization. They utilize accounting principles to ensure compliance with regulatory reporting requirements. To become an accountant one requires advanced education and formal certification to get qualified for senior accounting jobs. On the most basic level, accountants keep and inspect financial accounts for companies, government institutions and individuals. Some accountants are self employed while others work for large firms. Most accountants work full time though some work part time. Those who work part time are usually busier during end of financial year and during tax season (Ryan, 2004, 45). Most accounting professionals have

Macroeconomic Essay Example | Topics and Well Written Essays - 250 words - 5

Macroeconomic - Essay Example ces and damaged confidence of the investors, while the Federal Reserve has tried to help US recover its GDP and consumption rate by offering money at interest rates which are as low as zero percent (CBO, 2013 & FRB, 2013). Another huge problem that the US is currently trying to counter is the budget deficit and the trade deficit which continues to threaten US as a nightmare. There are various steps that can assist US in solving their problems, one of the steps US can take is that it can implement an expansionary monetary policy. Expansionary monetary policy is one in which the government injects fund into the economy (Arnold, 2011, p.393). When funds will be injected into the economy of US, investors will start getting loans on easy terms and they will be able to invest more. Due to their increase in investments, employment opportunities will be created and due to increase in employment, consumption will increase. Increase in consumption will further elevate the confidence of the investors and they will invest more. Newsroom - Organisation for Economic Co-operation and Development. (n.d.). Organisation for Economic Co-operation and Development. Retrieved February 17, 2013, from

Conflict Management Styles Coursework Example | Topics and Well Written Essays - 2000 words - 1

Conflict Management Styles - Coursework Example The paper will be structured in the following manner. To begin with, a broad definition of conflict will be provided. Thereafter the paper will explain that conflict is positive and point out the importance of engaging in conflict. The benefits of constructive conflict management will also be elucidated. Having established the importance of engaging in conflict, the next part of the paper will highlight the two categories of conflict that we are likely to face in our daily lives as well as the causes of each type of conflict. Having elaborated on the different varieties of conflict, the two dimensions of conflict behavior that these different conflict situations evoke will be explained and the various conflict handling styles will be examined. A conflict is a disagreement between individuals or groups who have differing needs, interests, opinions, and values. A conflict can be defined as a â€Å"condition in which people’s concerns appear to be incompatible† (Thomas 2). Anger, blame and distress are common emotions associated with conflict. There are certain misconceptions and pre-conceived notions about the conflict. Most people believe that conflict is negative, abnormal or unhealthy. However, the reality is that conflict is positive and it is healthy to engage in it. Conflict is inevitable! Whether it is in business or personal relationships, conflicts are bound to happen. Conflict is often considered a taboo and people often try their best to avoid it. However, the reality is that most relationships require productive conflict in order to grow. Individuals who prefer to avoid debate on important issues and stay away from conflict are likely to cause dangerous tension. They may resort to personal attacks which are more harmful than heated arguments over issues. While conflict has its risks, in most cases it is a learning experience and an opportunity for growth. Hence it is a mistake to assume that conflict is harmful â€Å"because only if people express their differences will new ideas emerge. Indeed some degree of conflict between individuals and groups†¦potentially beneficial in terms of motivation and setting higher standards†.

External and Internal Environmental Analysis Essay - 6

External and Internal Environmental Analysis - Essay Example Companies should assess their competitive position to come up with strategies to make them outstanding in the industry (Albright 2004). Groups come up with organizational structures that aid the in running the firm operations. These structures affect organization’s performance. Hilton Worldwide Holdings Inc. aims at achieving its goal of the growth of their business. There are several factors that compromise business performance thus there is a need for evaluating them to have successful business growth (Muthaih and Venkatesh, 2012). The external environment is those factors found outside the business and affects how it operates. It may affect the company ability to achieve its goals and objectives in an efficient way. Regardless of operational planning there is a need to assess the external environment. In evaluating this situation, there is a need to view it in terms of both opportunities and threats (Cheermack et al., 2007). It exists in three dimensions, the remote, industrial and operating environment. For Hilton Worldwide Holdings Inc. to grow as proposed analysis tools have to be used to evaluate these factors. Some of these elements can be changed by the firm’s operations while others push the business to change its structure to counteract its negative impacts. The organization intends to look into the three elements to ensure tha t changes in external factors do not take it by surprise. The remote environment comprises of a set of forces originating beyond an enterprise’s operating situation. They occur irrespective of any single organizations management activities. They involve factors such as technological, economic, social, political and legal opportunities. They work differently to create constraints, threats and also opportunities for the firm. At times, the elements work together to make a meaningful impact to the company for example economy and infrastructure can contribute to each other’s success in affecting

Jobs and Guides for Counseling Essay Example | Topics and Well Written Essays - 1250 words

Jobs and Guides for Counseling - Essay Example Counselors fail to discharge their duties to full fruition and satisfaction as the average number of students assigned to them nationwide is about 477 to 1. This has resulted in the increasing number of school drop outs due to lack of proper guidance and care; very often younger children are not provided sufficient care. The duties of the counselor vary from preparing students to "start thinking about careers, build communication skills and develop healthy attitudes about themselves and their peers" at the elementary school level to assisting "students with study habits, financial aid, college recommendations, class schedules, transitions between grades and high-stakes tests". At times counselors also have to tackle psychological imbalances and disorders associated with teenage pregnancy and love affairs. It is sad to note that the school budgets very often undermine the significance and role of counselors as they give more priority to other areas like "helping children with disabilities and raising achievement in the poorest schools'. The article thus throws light on the fact that the counselors under the present system are unable to establish personal relationships with the students which is the key factor in the counseling process. The role of counselors can never be undermined as they have the capacity to determine the destiny of the nation by molding the personalities of the prospective citizens. Under favorable conditions, counselors can prove themselves to be reformers who can concentrate on the over all growth of the students and help students to see through peer pressure, family problems and other psychological and mental distractions. For this there should be special funding from the part of the government and there should be ample provisions for counseling in the school bu dgets. Besides, counseling to be effective, the proportion of the number of students per counselor should be reduced so that the counselor can have intimate personal contact and relationship with the students. One of the major objectives of counseling in schools is to enable students to choose the best career that suits their innate taste and talents. For this, students need to be trained well to present themselves confidently while attending job interviews. Personal questions that are not strictly job related often make candidates uncomfortable and the article 'Job Hunting These Questions Are Illegal' considers such questions as illegal as they are 'discriminatory'. According to the author, these illegal questions can vary from family details, sexual preference and marriage status, racial and ethnical origins, health, criminal records to physical disabilities. Students should be guided well to handle these circumstances when they go out of the schools and it is the duty of the counselor to instill a feeling of self esteem in the minds of the learners irrespective of his/her family background, ethnic origin or personal health related limitations. They should be taught that they have equal employment opportunity like all other well to do candidates. Both the articles are closely related as they deal with the importance of counseling. The second article is a continuation of the first as it develops one of the areas that the counselors and the employers need to pay attention when it comes to job hunting and selection of candidates. The articles

The ideas of the early Twentieth Century differed from those of Essay

The ideas of the early Twentieth Century differed from those of Nineteenth Century World - Essay Example Another key influence in the early twentieth century was the horrific experience of a mechanized warfare which caused very large numbers of casualties. Picasso’s Guernica which commemorates some ethnic cleansing in the Spanish Civil War, uses some elements of cubism, and a great deal of symbolism, which in turn owes much to the development of new ideas about psychoanalysis and the subconscious. These new insights about human psychology provided interesting new avenues for artists like Matisse to followed up, for example in his painting The Sorrows of the King which mixes bright color and simple shapes into a layered pattern, indicative of human figures, flowers, and music, but not fully rendered into realistic images. American ideas about industry and technology, including mechanisation and factory efficiency also caused innovations in production techniques, resulting in the incorporation of print media and advertising into the concept of art as for example in the works of War hol and others in the middle of the century. In summary, then, the twentieth century brought a sense of discovery and exploration into the world of art. Old conventions were thrown aside, and adventurous new styles were developed, challenging what came before and setting out a radical new way of defining art and all the different meanings it can have. Later Picasso was to take this one step further and develop cubist paintings, which show human figures from the several angles at once, in a disjointed way.

THE_MANAGEMENT_OF_LEAN_AND_AGILE_ORGANISATIONS_2008_6ME015 Assignment

THE_MANAGEMENT_OF_LEAN_AND_AGILE_ORGANISATIONS_2008_6ME015 - Assignment Example In this context, the present paper discusses the various features of lean production system and its related literature. The paper takes a descriptive approach where in the present lean manufacturing system is discussed in detail. Also an effort is made to compare the lean and mass manufacturing system. Mass manufacturing and distribution were considered ideal business strategies in the past. In those days, business organisations produced large amount of products with standard quality fixed by them. The products in large quantity were also supplied through the mass distribution system. These strategies were found practical and economical in times when production oriented business operations and economies of scale is the barometer of business success. However, these seem to be inefficient and unsuccessful in the modern business environment where products are being produced and distributed keeping in view the interests of ultimate customers. In the modern philosophy of marketing management and the era of customer relationship management (CRM), business operations are carried out more in conformity to the needs and tastes of customers than the economics of business operations. The main argument brought about by the advocates of lean manufacturing system is that mass production results in huge wastage of resources, mainly material and equipments and it needs huge investment in inventory, which is Mass manufacturing and distribution were considered ideal business strategies in the past. In those days, business organisations produced large amount of products with standard quality fixed by them. The products in large quantity were also supplied through the mass distribution system. These strategies were found practical and economical in times when production oriented business operations and economies of scale is the barometer of business success. However, these seem to be inefficient and unsuccessful in the modern business environment

Animal Cruelty Essay Example for Free

Animal Cruelty Essay Renà © Descartes, a famous philosopher, once argued that, â€Å"animals are not sentient- they are machines, like mechanical clocks, devoid of feelings and incapable of experiencing pleasure or pain† (Vaughn). Today, unlike Descartes, most people believe that animals are intrinsically or instrumentally valuable, also, whether they have or deserve any rights. Defining what cruelty is has been very subjective. To some people. An animal is just property and they can beat it around as much as they want, to others, animals are part of their family and they would never lay a finger on them. There is legislation against animal cruelty but because there is so much subjectivity, the legislation fails to deter people from abusing their animals. For there to be equal justice for animal cruelty people must agree on a completely objective definition of what is cruelty and what is not. see more:animal cruelty essay Legislation for animal cruelty varies state to stat. Ohio has laws for animal cruelty in general and a section for cruelty against companion animals. The law defines companion animals as â€Å"any animal that is kept inside a residential dwelling and any dog or cat regardless of where it is kept: (Ohio Cruelty). The law does not consider any livestock or wild animal as a companion animal. The legislation then goes into what it considers cruelty, torture, or neglect. The punishments outlined in the law include jail time, fines, and the removal of their animals. The one thing that is not counted for in this legislation is the emotional ties to the animal. Every person is emotionally attached to their animal in a different way. There is no real objective way to measure how much an animal means to a person. Just because a person is emotionally attached to their animal, that does not mean that they will not commit any act of cruelty against their animal. It is said that Michael Vick claimed to love his dogs even though he subjected them to fog fighting. It is possible that in him mind he truly believed he cared for his doffs. In less extreme cases, a person could love an animal but still strike it when it was bad, In their mind the dog was bad so it deserved to be beaten,. They just do not see that as being animal cruelty. Most people believe that it is wrong to be cruel to animals. Within  different societies, animals are treated differently. Depending on how and or where a person was raised, an animal could be a loved pet that is part of their family, or they could just treat it as property and a tool that is just there for their personal use. According to Ohio law if a person owns a dog then it is considered a companion animal, no matter if it is kept in their residential dwelling or not. IN one situation the owner keeps their dog in their house and it is a part of the family. They treat their dog like a baby, petting, playing, and cuddling with it. In another situation the owner keeps their fog outside and uses it as a watchdog. The only interaction with the dog is just checking to make sure it has food and water, and maybe a quick pat on the head, and gives it a â€Å"good dog† praise. It is quite easy to see that he first person loves their dog. It is not so easy to tell in the second si tuation. They may truly love their dog and that was how they were raised to treat it. They could also have emotional attachments to the dog, such as being proud, without really caring about the dog. Kind of like my dog is bigger than your dog pride. Within the law both situations are considered equal, even though they are unequal in the emotional attachment to their animals. Living in Ohio we are familiar with the Amish culture. They live a more simplistic life without modern technologies, usually farming. Amish are known for their horse-drawn buggies that they use to get around. They also use horses to help on the farm. To some of them, horses are merely a tool and once the horse gets too old and can no longer do what they need it to do, the kill it, To them that is just the way it is, they do not consider that being cruel, People outside the Amish lifestyle have tried to come in and rescue the horses so that they can continue to live, even though they cannot work anymore. Amish are also known for owning ‘Puppy Mills’. Puppy mills are breeding kennels in which dozens, or even hundreds, of dogs are allowed to live in small cages for their whole life, as long as they are given the basics, food, water, and shelter. (Puppy Mills) These mills are not illegal. Some of these Amish-owned [puppy mills treat their dogs very poorly. â€Å"The Amish say they raise dogs much as they would any other livestock, restricting the dogs  to small cages and killing the parents when they are no longer productive† (Hinds). To most people this sounds horrific because they consider them to be companions, not livestock. Animal cruelty is subjective, and that is why legislation is not working to stop it, there needs to be an objective measuring system to measure an animal’s current welfare. There is debate to what standards need to measure and of what weight to put on each of the standards. The one thing that is known is: â€Å"Defendable animal welfare standards require scientific knowledge about animal biology to determine their physiologic, health, environmental, an behavioral requirements. However it is important to note that ethical or value-based judgments provide the underpinning for the scientific questions posed† (Millman). By looking at an animal’s physical behavior, and other factors, and comparing them to the standards, the welfare of the animal can be determined. Millman was talking about measuring the welfare of livestock. The same theory can be applied to companion animals as well. If there are things that [people can look at to determine objectively that an animal is being related cruelly, then legislation will be able to be written that will apply to everyone and will work in every situation, no matter the emotional connection to the animal. Once there is an objective way to measure animal cruelty, the public need to be educated about it. IF more people know what exactly counts as animal cruelty, then they will be more likely to report it. Currently, shows like Animal Cops: Houston bring animal cruelty out of the shadows and show the public that animals are really being abused and that people do get punished for their actions. The Houston Society for the Prevention of Cruelty to Animals is just one of the numerous societies in the U.S. that are fighting against animal cruelty. It is said that â€Å"The HSPCA receives over 10,000 reports of animal cruelty or neglect each year† (About Animal Cops: Houston: Animal Planet). People need to be aware of animal abuse to be able to report it. â€Å"Without phone calls from concerned citizens, officials wouldn’t know about most instances of animal abuse. IT all comes from the public† (Maloney). Once people report cases than the people can actually be punished for their actions. In Ohio, Whoever violates the current animal abuse law can be convicted of a misdemeanor of several degrees, and possible a felony of a certain degree. The punishments include jail time and fines, along with the removal of the animal from the convicted person. Some people do not think that the current punishments are fair for the crimes committed. One study gave people different scenarios and asked them to rate the punishment that was given. The Study showed that people were speciesist and chose harsher punishments for abuse on certain animals like puppies as compared to other animals such as chickens. The study found that the most important factor of the punishment was restricting the perpetrator’s ability to adopt an animal in the future. The study also found that the crime type (abuse or neglect) and the crime outcome (life or death) were not strong variables of punishment ratings (Sims). In Some cases, the abuse or neglect of an animal was just because of ignorance. IN those cases the person usually would just be educated about the proper treatment of animals and would not be punished, unless they were found to have not changed and still committed the abuse even though they knew it was wrong. Each crime is different and is judge d by different people so the perpetrator’s punishment tends to vary a bit. IF there was an objective way of identifying animal cruelty then it would be easier to make punishments fairer. The key to fairly assessing animal cruelty is being able to objectively identify it. Once it becomes objective, emotional ties will not determine what is cruelly. People then need to be aware of what is considered animal cruelty and report it when the see it. After that the crime can be fairly punished.

War in Iraq Essay Example for Free

War in Iraq Essay The name of the Second Gulf War has often been referred with the Iraq War, which has begun from March 20, 2003 and is still deteriorating lives of millions of people in the Iraqi region of the world. In the year 2003, invasion of Iraq was led by the United States of America, and this war is still ongoing, which has affected the world adversely. Development of weapons of mass destruction was one of the main rationales that were presented by the government of the George W. Bush, as well as, his supporters in the form of different Democratic and Republican parties. (Danchev, 2005) According to the Bush government, allies and interests of the United States posed a threat from the development of abovementioned weapons by the Iraq. In the year 2003, it was claimed during the State of the Union Address by the President George W. Bush that there was no time to wait for the imminence of the threat from the Iraqi leader Saddam Hussein. However, such weapons were not found by the United States after the invasion of the Iraq. In order to support the decision of the Bush’s government, connection was made between the al-Qaeda and Saddam Hussein by the citing of their claims. (Murray, 2003) Another reason for the invasion of Iraq that was given by the George W. Bush was the democracy in the Iraq, which was necessary for the development, as well as, stability of the country due to the abuse that was being done by the government of the Saddam Hussein in the Iraq in terms of human rights before the invasion. In addition, it was been claimed that the non-military options were limited, as oil supply of the Iraq possessed economic importance in the region. However, all these claims, citations, and reasons were regarded as a technique for the invasion in the Iraq for the personal interest of the government of the George W. Bush. (Moore, 2004) March 2003 witnessed the beginning of the war in Iraq. In March 2003, Iraq was attacked by a force of American, as well as, British forces. In addition, small Australian, Dutch, and Polish contingents supported this invasion of the Iraq. Subsequently, Iraqi leader Saddam Hussein was overthrown in this invasion by the abovementioned forces. Iraq was occupied by the coalition that was led by the United States, and a new democratic government was established in terms of attempts by these forces. (Murray, 2003) However, order in the Iraq was not restored by the coalition forces that were led by the United States successfully. Asymmetric warfare resulted in the unrest with the insurgents of the Iraq. In addition, Sunni and Shia of the Iraq began a civil war between themselves. In order to keep in pace, operations of the al-Qaeda were also observed in the Iraq, which are still ongoing in the region and worsening and affecting lives of thousands of Iraqi civilians, as well as, the soldiers of the coalition forces. (Moore, 2004) In the result, Iraq has witnessed withdrawal of an increasing number of nations that have withdrawn their soldiers and troops from the region due to a high rate of growth of mortality of the soldiers due to a number of reasons during the war in Iraq. In addition, extreme and controversial causes, as well as, consequences have been found in remain in this war. (Danchev, 2005) Criticism As we have discussed above, Iraq War that has begun by the Bush government with the support of troops and forces of supportive countries, has been unsuccessful. In the result, a number of losses have deteriorated the United States in different and various ways. In this paper, we will try to discuss and analyze the losses that have been confronted by the United States, due to the Iraq’s invasion in March 2003 until present. Casualties of the War Many forms have been observed in the casualties of the war in Iraq since March 2003 until present. In addition, great variation has been noted in the available information, as well as, its accuracy and validity regarding the occurrence of different types of incidents that have resulted in different types of casualties in the Iraq. Daily and careful updating and tracking of the death toll of the coalition forces that have been led by the United States is done. In this regard, wide publication has been distributed and telecasted for the names and photographs of the wounded, injured, and even dead soldiers and members of the coalition forces. (Moore, 2004) However, less accuracy, reliability, and validity has been observed in the casualties of civilian, as well as, military forces of the Iraq in the war. Bias and partiality has been observed in the recording and updating of the death tolls of these forces in the region. In this regard, a number of reporters on the scene have been able to provide the estimates and other related information regarding the casualty levels of the forces in the region. In addition, organizations that are involved in the incidents and operations have also been contacted for the statistics. (Murray, 2003) Even in the great variation, it is confirmed that the Iraq War has deteriorated and terminated thousands of lives and damaged houses and habitats of many lives in the region, which has resulted in the opposition and criticism of the war by a number of experts, professionals, critics, and even the Americans. On June 28, 2004, interim government of the Iraq was handed over with the official authority over the area; towns across Iraq have shown a number of unending attacks on the coalition forces and troops. The casualty numbers of these soldiers and troops of the coalition forces are still increasing and updated by a number of different resources that shows that the Iraq war is continuing to worsen the lives of thousands of people in different parts of the world. In the result, it has resulted in the opposition for this war. (Murray, 2003) Over nineteen thousand casualties have been suffered by the military of the United States, as the fourth year started on March 19, 2006 during the war in Iraq. The numbers of wounded soldiers in the war came out to be more than seventeen thousand in the Iraq, and approximately two thousand three hundred bodies of the U. S. soldiers were sent to the United States from the Iraq. In April 2003, a number of insurgents in the Iraq performed various operations that resulted in ninety-five percent of the abovementioned casualties of the soldiers. The fall of Baghdad in the Iraq is claimed to be one of the causes of the insurgency in the region. Signs of consistency and ferocity were showed by these Iraqi insurgents, especially during the violent period of September 11 in the same year 2003. (Moore, 2004) (Michael, 2006) In Fallujah, a bridge was used to hang the bodies of four contractors of the United States, who were killed by the Iraqi insurgents and mutilation of their bodies was done by the insurgents’ lethality was dramatically increased by this incident. In the result, the efforts for the Iraq war were escalated by the Bush government, and more costly war was the result of this escalation. In the second year of the war, wounded soldiers were 8,454 and 936 died by the operations of the opposition. (Danchev, 2005) All these casualties included a broken leg, or a broken arm, which created a sense of fear and opposition in the Iraqi, as well as, American civilians. A number of American soldiers were sent to their homes with one leg, or one hand that changed their lives from their scratch. A soldier, who used to protect the country, now can look in the sky and dream of doing the same, while sitting on his wheel chair. This was the condition of many soldiers in the United States. This resulted in the hatred towards the Bush government, and towards the decision of sending American soldiers in the Iraq. (Abrams, 2003) In this regard, the unsuccessful result of the Iraq War has resulted in a number of losses for the United States government, as well as, for the civilians of the Iraq, as well as, United States and other supportive countries that are engaged in the war in Iraq. (Michael, 2006) A range of serious health issues, as well as, mental disorders has been reported by many veterans of the Iraq War in the United States forces. Tumors, migraines, blood in urine, muscle pains, dysfunction of the sex, and a number of issues have been reported by the coalition forces in the Iraq. In this regard, utilization of radioactive depleted uranium has been found to be causing the abovementioned health issues and disorders in the coalition forces, which cannot be stopped during the war. Thus, the Iraq War has provided a number of serious losses to the United States government. (Murray, 2003) In addition, posttraumatic stress disorder has been found in a number of soldiers according to the New England Journal on Medicine that has published a study by the U. S. veterans in the year 2004. Before the deployment of these soldiers, 5 to 10 percent of the soldiers in these troops were already suffering from the abovementioned disorder, as the lethality of the insurgents and the Iraq war has tend the soldiers to face this disorder in them. On December 25, 2006, the total deaths of the 9/11, that is, 2973 deaths were equaled, and even surpassed by the death toll of military deaths of the United States in the Iraq. For instance, it was reported by an article in Newsday that the death toll of September 11 was pushed down by an explosion that occurred on the Christmas Day in the Iraq. The Iraq War has resulted in amputees of approximately five hundred American soldiers, as of January 18, 2007. A 24-year old corporal is considered the 500th victim of the Iraq War according to an article of the Time magazine. On January 12, 2007, a roadside bomb explosion resulted in the amputation of both of his legs. A number of soldiers have gone through the same situation and confrontation due to the war in Iraq, which tends to go for the opposition of this war. Mental illnesses, brain injuries related to the trauma have also been reported and found in the American soldiers due to the war in Iraq. Some level of care has been received by nearly two thousand soldiers that have injury in their brains due to several different reasons and causes related to the war in Iraq. (Abrams, 2003) This shows that the war in Iraq has deteriorated not only the lives of the Iraqi civilians and military, but has also resulted in the deterioration of the American civilians and lives of thousands of military officials and soldiers in the United States.

The Fox And The Grapes

The Fox And The Grapes A fox on its countryside stroll rests for a picnic under a tree intertwined with grape fruits and crow tries stealing his food without success. The crow discovers that foxes love grapes and offers to give them to him on the condition that he surrenders his picnic lunch (White Rojo, p. 1911). The fox ponders and thinks that he can get the grapes himself. He tries to the best level, but fails and sustains pains in the process. Finally, he surrenders his picnic lunch and the crow calls his a sucker. The fox finally gets the grapes only to be disappointed that they were sour grapes. Analysis of the story The fox does not want to surrender his meal easily, and although he is interested in the grapes, he tries to reach them by himself. After failing, he dismisses them claiming that they were not what he really wanted. The story is ethical underling the daily life of man. The eager to earn or attain something important makes him to be creative and come up with different ways of reaching the goals. However, failing each time makes them to give up and dismiss the issue with an assumption that it was not important. The story provides a case of adaptive preferences, which falls under the social theory because of the important incident of utilitarianism. The decision theorists have given various arguments on the question of preference changes, majorly in terms of logic. The tenacity of the story bears the moral view that the desires of the people changes with the changes in their whims, which negates the fact that it should be a matter of social choice. The story provides two choices in the sphere of choice and preferences: the first one is being the act of trying (without success), and the second one being the act of walking away in frustration, but providing a defensive excuse. The story also provides an appropriate stage for the analysis of attitude, their development, their role on decision making and acting, and their changes in classical situations. Rationalization on the basis of possibility becomes the basis of reasoning when one faces a choice among several alternatives. The consequences of the options that are available under the influence of the facts about the options at hand determine the direction of rationalization towards coming to the conclusion about the action. This makes the story tenable among the other stories. For instance, the fox considers several options for reaching the grapes by himself, which he fails before dismissing them as sour (Vicki, 1). The frustrations about the world inculcate several views about the world in man. The choices of actions are determined by the available options and the consequences of each action, as expressed in the story of the sour grapes. The fox has options, but considers trying to reach the grapes before easily handing in his lunch to the crow for assistance. Nevertheless, the fox ends up losing; hence, making it obvious that not all options taken end up positively. In the real world, the changes in the utility expectations may occur majorly for two reasons in the choice of actions. The first reason for utility change is the change in the playerà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s belief about the world. This is the case of the fox and the sour grapes. Having tried his level best without success to get the grapes, the fox changes his view about the grapes, signifying a change in the view of the world; hence leading to a change in the belief about the preference. The second possible reason for a utility change may be because of the expected consequence of the change in the utility. The sour grapesà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢ story becomes the center of a debate in the utilitarianism theory of choice and preferences. The story illustrates that it is not just about the belief change but also a change in the utility choice. The utilities of the members of the society may not be stable, but the theory of utilitarianism relies upon the social utilities; hence, the theory is weakened if the utilities are unstable. This viewpoint challenges the tenacity of the story in a way that the utilities change and determine the actions, rather than the changes in the beliefs as the case of the fox and his beliefs about the grapes. Parable of the cave This story presents a metaphor of knowledge and ignorance. Plato was ardent about knowledge, and in the story, he gives the reader a vivid imagination of the prisoners who could only see shadows on the wall. The prisoners did not know anything since they had seen nothing; hence, they thought it was real. This presents ignorance prevailing at the expense of knowledge. Plato assumes that the ignorant perception of knowledge among the prisoners may cause the brain to move to a higher level of reasoning because the prisoners had no perception of right or wrong, and true and false. The writer, Plato, aims at depiction of not only ways of thinking, but also on the different ways of living. Derlin (46) writes that the understanding of a life concept, for instance, courage, may differ in each stage of living. Interpretation of different aspects of life in the imagination stage of life may only accrue to the personà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s notion of the images from a cultural point of view. Imagination leads to formation of perceptions, which guide individualà ¢Ãƒ ¢Ã¢â‚¬Å¡Ã‚ ¬Ãƒ ¢Ã¢â‚¬Å¾Ã‚ ¢s perceptions of situations. This does not depend on the available knowledge, rather on the formation of images from the cultural perspective. The story, therefore, bases on the stage of thought and definition of concepts in life, especially the concept of courage, for instance, Socrates defines it as the awareness of something that should be feared and what should not be feared (Biffle 76). However, an individual speaking or offering the definition from thought rather than reality is the fact that the person may not offer information to the viewers about the form of the concept under definition. Therefore, knowledge is undermined because a definition that does not offer the form of the good does not illuminate the understanding; hence revealing the satirical and metaphoric aspect of the story. In conclusion, the two stories outline human perceptions in terms of knowledge, attitudes and ignorance. The first story provides the ground for understanding human attitude changes and the underlying circumstances while the second story provides an illustration regarding knowledge and ignorance that are founded on perceptions of images. The story revolves around the ignorant prisoners in a cave having only been exposed to shadows and perceiving them as real. The images lead to perceptions of what they had not seen, but imagined; hence guided by ignorance. The other story, the sour grapes informs of the changes in attitudes basing on the consequences of the actions that the fox undertakes. According to the fox, the utility of the grapes became irrelevant after the unsuccessful attempts to reach them. This implies that the preferences and choices of actions in life depends on the perceptions of the consequences and the success of the attempts. It also applies to the story of the parable of the cave where the perceptions are only dependent on the extent to which the imaginations play trick in the minds of the prisoners. This implies that the perceptions of thoughts are influenced majorly by the images formed; which eventually influences ignorance and eludes it for knowledge. Knowledge is created dependent of the perceptions of the images presented to the mind. According to Plato, the mind creates its perceptions depending on what is presented to it is all situations. The two texts border on human perceptions in terms of utility, preferences, perceptions and attitudes. The sour grapes takes a look at perceptions and utility and their effects of preferences, while the parable of the cave centers on perceptions and their effects on knowledge and ignorance. Work cited Biffle, Christopher. The Allegory of the Cave. A guided tour of five works by Plato: with complete translations of Euthyphro, Apology, Crito, Phaedo (The death scene), and Allegory of the Cave. 3rd ed. Mountain View, Calif.: Mayfield Pub. Co., 2001. 76. Print. Sauter, Vicki L. Systems Analysis Fables. University of Missouri-St. Louis. Version 1. UM-St. Louis, 12 Mar. 2004. Web. 6 May 2013. . Taylor, Derlin. The Parable of the Cave. Parable of the cave. S.l.: Iuniverse Inc., 2009. 46. Print. White, Mark, and Sara Rojo. The Fox and the Grapes. The fox and the grapes: a retelling of Aesops fable. Minneapolis, MN: Picture Window Books, 2004. 1909-1914. Print.

Ghost Story of Haunted Row House: Philadelphia Essay -- Ghost Stories

Haunted Row House: Philadelphia The particular story I collected takes place in Philadelphia, where ghost stories are plentiful. Philadelphia is an old city with a rich cultural heritage, and our founding fathers made history in the place that was once our nation’s capital (Eidmann). Many believe that their spirits and spirits of those from colonial times still lurk around. It is easy to feel like spirits are around when in a place where many people have lived and died before, and in a place that is filled with old buildings and landmarks. All of these factors make this city a perfect place for a ghost story. This story was told to me by a close friend, in my dorm room on a cold rainy day in April. My friend is a female of Columbian descent, 20 years old, who lives off campus in Silver Spring, Maryland. She is a sophomore and is currently studying journalism at Maryland. She heard this story about a year ago while she was with her mom, and it was told to them by a co-worker of her mother’s at a national magazine. This story was collected by tape recorder, which was held by the teller. So this past year I heard a ghost story from my mom’s coworker and friend. Her daughter recently purchased an old row house in Philadelphia. She lives there with her husband and they have a daughter, who was about two years old. They started to notice REALLY [eyes get large] weird things happening around the house, it was really eerie and started to make them nervous. Their daughter has a playroom in the attic, and she used to say, actually, she still says that there is somebody up there. She describes him as an African American male--well she says it’s a â€Å"Black man†--and she says he sits there and watches her play. When she told her parents... ...just another person who wants to be friends and not think the ghost will hurt them or that there is anything scary about it. The tale capitalizes on the fact that an adult would be uneasy thinking that a child can play with a ghost without thinking twice, and even more uneasy that a child can see what they cannot, since adults are supposed to be wiser and more able to explain things. The imagination of a child, which can create some astonishing things, is a scary entity. Works Cited Bouldin, Paula. â€Å"An Investigation of the Fantasy Predisposition and Fantasy Style of Children With Imaginary Companions†. Journal of Genetic Psychology. 2006. 167(1): 17-29. Eidmann, Frank. â€Å"Philadelphia: The Capital City† National Park Services. 7 Apr. 2006. http://www.nps.gov/inde/phila.html. Juliano, David. â€Å"The Shadowlands† 7 Apr. 2006. http://www.theshadowlands.net/.

Essay --

Arsons Through Vandalism Arson is the malicious and intentional setting of fire to a building, house, business, forest, vehicles, and other properties. This type of arson motivated by vandalism is common to many juvenile offenders between 10-14 years of age (Radell Smith, Jan 26, 2010, Yahoo Voices), usually as a result of peer pressure or some type of gang initiation. Most type of arsonists don't typically live very far from where they commit their crimes. Commonly, they know the area really well where arson has been committed. It was said that 30 percent of arsonist can be found living half a mile to a mile from the crime scene of arson, 21 percent live within a five-block radius, and the rest of majority of arson fires are committed by someone living within a two-mile radius of the fire (Smith, 2010). Most of these offenders would flee the scene immediately after setting the target on fire, some would return to the scene of crime but safely keeping their distance to avoid recognition. (Welkman, n.d.) Arson has one of the highest rates of juvenile involvement and is a serious public safety problem, therefore juvenile fire setter became as a major problem in the field of arson because of peer pressures or as a part of initiating a member to the gang (Robertson, 2010). According to Peggy Little (n.d.), there are more arsons in the United States than any other country in the world, and the 1995 Federal Bureau of Investigation statistics showed that juveniles are accounted for 52 percent of the arson arrests. Most common juvenile arsonists comes from a severely disturbed home environment with one or no biological parents, with poor school work performance, has poor relationships with peers and the inabili... ...government agencies. Neighborhoods can reduce the likelihood of arson through awareness. Neighbors must always be on a lookout for anything that is suspicious in their neighborhood, and make reports to proper authorities of detailed physical descriptions of any suspicious people in or around their facility. Neighbors must know each other and be willing to look out for each other. Put the neighbor back into neighborhood by creating a sense of cooperation. Neighborhood Watch can play an important role in deterring future crimes such as arson or burglary. Building a strong and good relationship among government agencies like local fire department, emergency personnel, and law enforcement could be beneficial for the community in reducing arson. By making building safe and secure through these principles, society can help deter vandalism and arson.

San Diego Mormon Temple and the Chartres Cathedral in France Essay

San Diego Mormon Temple and the Chartres Cathedral in France The San Diego Mormon Temple bases its architecture on gothic roots; where the epitome of early gothic architecture is the Chartres Cathedral in France. The Mormon Temple is made of white aggregate stone and stucco, very angular and massive, built as a Gothic revival temple. Designed by William Lewis, Jr., the architect took into consideration Mormon temples in Salt Lake City and Washington, D.C. Hugely bulky at the base, the Mormon Temple rises from an enormous mound of earth, that conceals the lower floor. Built for the Mormons residing in Southern California, this temples marks the forty-fifth Mormon temple in the world. However, since its closing to the public in April 1993, only Mormons in "good standing" are now able to enter and use this massive structure. Situated in a suburban community of La Jolla/University City, the 59,000 square foot building is surrounded by shopping centers, residential areas and office buildings. There is no escaping the "angular, white monstrosity's" impact on the city. The gothic/space age temple capitalizes on an elevated sites that is close to the freeway, where thousands of motorists pass it daily. The original Chartres Cathedral was designed by Fulbert and lasted until 1194, when a fire destroyed almost the entire church. The townspeople pulled together to make a large contribution to the reconstruction of the cathedral (Miller, Malcolm, Chartres Cathedral, Riverside Book Company, 1980, p.5). The present Chartres Cathedral is largely the work of the late twelfth and early thirteenth centuries. However, there are substantial remains of older monuments, notably in the crypt and on the wes... .... The rituals and ceremonies that occurred in that time, fit the design of the church. Similarly, the Mormon Temple's unusual shaped rooms and structures fits the uses intended for them by the Latter Day Saints. The San Diego Temple is not by any means a duplicate of the Chartres Cathedral. It merely borrowed some aesthetic features characteristic of the Gothic style of architecture. The Chartres Cathedral can be seen as the bridge between the early to high Gothic periods back in medieval times, a classic. The Mormon Temple, however, is only a conglomeration of architectural elements designed to meet the needs of the Latter Day Saints. It cannot be put in the same class as classical Cathedral of Chartres. The two churches, while both drawing attention to themselves, one does it in a classical way, the other, making a spectacle of itself. href=index.html> back to va11

Analysis of Sherwood Anderson’s Hands Essay

Sherwood Anderson’s short story, Hands, revolves around the themes of being grotesque and being lonely. The author illustrated these themes through the story’s main character, Wing Biddlebaum, who was driven out of his original hometown after he was accused of molesting a young boy in the school which he used to teach in when he caressed the boy’s hair and shoulders using his hands. In short, Wing’s seemingly â€Å"uncontrollable† hands symbolized his grotesqueness. Although Wing had pure intentions in everything he did, his own fear that he might repeat the incident at the school forced him to live in isolation, which also shows that he is lonely. His only friend was George, who was depicted as his â€Å"pupil† and who exhibited the same passion in writing as Wing did in teaching. Basically, from the themes that the author presented in the story, it can be deduced that even though Wing had problems controlling his hands, he still was in fact a normal person as shown in his friendship with George. This was best illustrated when Wing was about to touch George the same way that he touched the boy at the school using his hands but was able to refrain from doing so. He also gave George advice in his career as a reporter for a newspaper, which showed that he wanted to help the boy and not harm him or sexually harass him In addition, the author portrayed that throughout the whole story that when Wing caressed the young boy’s hair and shoulders at the school, he never meant to sexually harass him. His actions were only misinterpreted by the parents of the boy as sexual in nature which eventually led to his isolation. Moreover, the author depicted Wing as a person who still desired human connection but feared doing so because of his â€Å"uncontrollable hands. † In other words, Wing’s apparent â€Å"grotesque† nature, which was symbolized by his hands, was not his fault but the fault of the people and the world around him. It was their perception of Wing that made him grotesque and not his own hands. Works Cited Anderson, Sherwood. 2004. Hands. 14 April 2008 .

Crime Theories

Crime Theories Jaime Morris Professor Al CIS170-Wk. 4Ass. 2 11/04/12 Digital crimes are believed to be caused by different types of theories. The Strain theory could be the cause of digital crimes because the strain of everyday life. The Strain theory is a sociological theory. The strain of an individual’s everyday life is causing people to â€Å"give in† to the pressures in society. Some of these individuals feel that they can’t survive without crime. Strains such as peer pressure, the gain of financial security, and just not being able to reach certain expectations or goals could be factors in the decision in committing a crime.This type of strains can affect individuals or groups in society. Some people turn to crime digital or non- digital if they can’t maintain their living standards by not being able to get money legally (working a job). This is where the digital crime usually fits in when there is a monetary gain. There is so much that can affect an individual’s reasoning on why to choose to commit digital crimes. The social environmental factors, official crime control methods, values & beliefs, psychological, biological, and social factors interact in different degrees on individuals and groups and therefore give birth to the commitment of crime. 2008). In the Strain theory of crime three situations causes strain on individuals or some groups in society such as: 1. Groups/Individuals preventing them from achieving their goals 2. When an individual or group value is taken away from them 3. Some groups present an individual or group with negative stimuli The motivation or goals can be money, status,/respect, or adolescence autonomy from adults. According to this theory if an individual is prevented from achieving their goals then this will cause strain on them nd to restore respect, money or freedom they may use violent behavior, theft, drug dealing and other illegal methods to obtain money. Lower-class individuals are said to commit crimes because they are unable to earn enough money which leaves them financially unstable or insecure. Middle-class and high-class individuals are believed to commit digital crimes because they want to maintain certain lifestyle or because of greed. Greed is a big reason that I believe digital crimes are committed in today’s society. Digital crimes are becoming more common these days because of constant digital or internet access.Negative events such as child abuse, criminal victimization, physical punishment by parents, negative relations with parents, negative relationships with teachers, negative school experiences, negative experiences with peers, neighborhood problems or other life altering events can increase the likelihood of an individual to commit crimes or digital crimes. I believe the Strain theory could be relevant for the cause of digital crimes because crimes is the result of lack of opportunity, in particular economic opportunity. The U. S. nsti lls in citizens a desire for financial success but does not always provide equal opportunity to achieve that success. Therefore, this puts a strain on those who do not have the opportunity. The goal of the U. S. citizens are material wealth. This is what makes white-collar crime exist. Individuals who enjoy a degree of monetary success may engage in instrumental crimes such as money laundering, espionage, or fraud simply because they perceive goal blockage in their attempt to secure ever-increasing wealth. (2008). This is why the Strain theory applies to digital crimes being committed.Some digital crimes are cyber bullying and stalking. Some non-digital crimes could be murder, burglary, or robbery. Finally, while there are many factors that cause an individual or group to commit digital crimes. The main theory is the economic success of wealth that is said to be the focus of digital crimes. While there are other factors such as anger, depression, frustration, or fear, I believe the most common to be wealth. I feel that digital crimes need to be addressed immediately and focused on so that the U. S. can deter or stop this criminal activity.A person’s life can be changed with the stroke of a computer key and this is devastating for the victims. Unfortunately, digital crimes are on the rise but they can be decreased with certain security measures taken. Criminals have so many opportunities to commit crimes and this has got to be stopped. References: Taylor, R. , Fritsch, E. , Liederbach, J. , & Holt, T. (2011). Digital crime and digital terrorism. (2nd ed. ). New Jersey: Pearson Education, Inc. (2008, July 1). Retrieved from http://socyberty. com/sociology/theories-of By prit in Sociology. (n. d. ). Retrieved from www. dmacc. edu/instructors/slude/hofen/E-

Describe the employment of women in Britain in 1914 at the outbreak of war

As war broke out in 1914 about 1/3 of women were in some type of paid employment. The majority of this was domestic service or secretarial work and most people accepted, there was no place for women in manual labour e. g. dock-labouring, mining or road -digging. A woman's role was very much as the homemaker. They were regarded as the weaker sex and the sex that had fewer rights than men. Decent women were expected to stay at home and rear the children of the family. They had to obey their husbands. Britain's leisure class was kept in comfort by an army of domestic servants. A large landowner with a wife, two children and a 62-roomed house n the West End required an indoor staff of 36. Some of the servants accompanied the family to its other homes – the country house, the seaside villa, the ‘shooting box' in Scotland – each of which also had its own separate staff, containing many women. The working day could be a gruelling 17 hours long. The most important female servant of the household was the housekeeper, known by the title of ‘Mrs', she commanded a platoon of female domestics like lady's maid, housemaids, kitchen maids and the scullion who washed the dishes. Upper class women were not expected to work. They therefore were involved in charity work and voluntary work also they were heavily involved with the suffragettes. Many working class women worked all day at jobs in their own homes, however some working class women worked in factories, to supplement the men's income, which often wasn't enough. Workrooms were often crowded, dirty, ill lit, ill ventilated and insufficiently heated. The hours permissible under the Factory Acts in 1901 were long. Women and girls over 14 years could be employed 12 hours a day and on Saturday 8 hours. In addition, in certain industries, and dressmaking was one, an additional 2 hours could be worked by women on 30 nights in any 12 months. At the outbreak of war women earned about 65 per cent of the male wage. The employment of little errand girls, usually only 14 years of age was common. Their work was very varied – running errands, matching materials, and taking out parcels, cleaning the workrooms, and often also helping in the work of the house. To be running around doing ‘odd jobs' for the employees of a busy workshop was hard work and tiring. It was not surprising that the young women in those workshops often looked weary and overdone; but there were plenty of girls to take their place, so they would not give in. Many others were employed to work on the surface of coal mines or on fish docks at hard, tiring, physical labour. A sexist outlook upon women in the workplace operated throughout this period. It resulted in skill definitions and pay differentials. Women's work was usually considered unskilled, where as a man doing the same job would be considered skilled. For example welding was perceived as a skilled job when men did it but when women became welders during the First World War it was seen as unskilled, with women being paid half the male rate. Middle class women attempted to get into professions as doctors, lawyers, accountants and bankers but found it incredibly difficult. The opinion of men was that they were not intelligent enough and too weak emotionally therefore unable to cope with the work. They did find employment easier to find as teachers, as this was dealing with children and they were able to find employment in the white-collar industries as clerks, telephonists and secretaries. However female clerks would earn less than one third of the male wage, and a female typist would earn i1 a week compared to i3 a week earned by a man. Women from the upper and middle classes came to have more opportunities in the late nineteenth century. This was particularly so in education. Higher education was open to women, although they were restricted in taking degrees in either Oxford or Cambridge. Most women lacked such opportunities. Women mainly moved into the low-skill, low-pay ‘sweat shop' sector as they were denied access to the new technologies. Female factory workers were generally worse treated than men in pay, training and opportunities, and the trade unions mainly male organisations co-operated with the management or the definition of skills, which affected pay, were controlled by men and favoured them; skilled women were poorly recognised. Women were also paid piece rates and found their wage lowered if they earned too much. One factory inspector remarked that ‘What can one do when a girl is earning as much as 15 shillings a week but lower the piece rate? ‘ In a survey just before the war the social commentator and reformer, S. Rowntree, had argued that i1 a week was necessary in order to live above poverty but few women received this amount. In J. M Barrie's comedy What Ever Woman Knows (1908), John Shand, the railwayman turned MP, owes his success as a debater to his wife Maggie, who has transformed his boring speeches when she typed them up. Women had achieved some degree of marital equality and been given some educational opportunities by 1914. They had also begun to make some inroads into traditional male occupations and they had focused political action on winning the vote.

Introduction to Baby Thesis Essay

Heavy metals such as lead, zinc, copper, can often be found in industrial wastewater and their discharge to the environment poses a serious threat due to their acute toxicity to aquatic and terrestrial life which includes humans. As a result of increasing industrialization more heavy metals are continually released to the environment and this has prompted environmental engineers and scientists to think of better methods by which heavy metal-bearing wastewaters can be treated effectively and economically. The most used way of removing heavy metals in wastewater is through the use of activated carbon which is used as an adsorbent. This is due to the adsorptive properties of activated carbon(Cecen & Aktas, 2011). Agricultural by-products represent a considerable quantity of harvested commodity crops. The use of by-products as precursors for the production of widely used adsorbents, such as activated carbons, may impart a value-added component of the overall biomass harvested. In most developing countries, the activated carbon is imported at high cost, limiting the quantities of safe drinking water available to the people (Gray, 2010, p. 72). In recent years, there has been research focusing on the use of appropriate, low cost technology for the treatment of drinking water in the developing world. Research has also been focused on the indigenous production of water treatment chemicals using locally available raw materials. Generally, the raw materials for the production of Activated Carbon are those with high carbon but low inorganic contents such as wood, lignite, peat and coal. Activated carbons form a large and important class of porous solids, which have found a wide range of technological applications. The characteristics of activated carbon depend on the physical and chemical properties of the precursor as well as on the activation method. In addition to the starting material and the oxidizing agent, activation time and temperature affect the structural properties of the resulting activated carbon (Hassler, 2009). A wide range of carbonaceous materials can be used as the carbon precursors such as coal, peat, wood and various agricultural by-products. Recently, agricultural by-products have received an increasing attention for the production of activated carbon due to their low-cost, renewability and wide prevalence (March & Reinoso, 2006). The production of value-added products such as activated carbon will enlarge its application, reduce waste materials and generate income to rural communities in Valenzuela. Heavy metal contamination exists in aqueous waste streams of many industries such as metal plating facilities, mining operations and tanners. Activated carbons were used as adsorbent materials because of their extended surface area, microporous structure, high adsorption capacity and high degree of surface reactivity. Furthermore, the presence of different surface functional groups on activated carbon, especially oxygen groups, leads to the adsorption of ions of heavy metals (Ilango, 2012, p. 22). One of the fastest growing research areas is the environmental applications of activated carbon, such as wastewater treatment. In the treatment of wastewater, it is used for purification, decolorization and the removal of toxic organics and heavy metal ions. year Chernicharo and Sperling (2005) stated that the demand of activated carbon increased over the years and the market growth was estimated at 4. 6 % per. This demand can be satisfied considering the large number of raw material available for the production of activated carbon (Bansal, & Goyal, 2005). The aim of the study was to produce activated carbon from local agroforestry wastes and assess the efficiency of the produced carbons in removing dyes and metal ions from wastewater. The researchers decided to use corncobs as the source of activated carbon to be used in the adsorption of heavy metals present in the waters of Manila Bay, this is because corncobs are widely available and inexpensive macromolecular waste in the agriculture in the Philippines. Bandosz (2006) studied the thermochemical reaction between corncob and CA and obtained a modified corncob, which had a large cation exchange capacity than natural corncob. Chemical analysis of the corncobs showed that it mostly consisted of 38. 4%, cellulose; 40. %, hemicelluloses; and 9. 1%, lignin. Modified ground corncobs using either 0. 6 M CA or phosphoric acid have improved natural adsorption capacity. Physical and chemical agents generated by human activities may often have various adverse effects on both aquatic and terrestrial Iife. Lead is an ubiquitous material in the environment and its presence in varying concentrations can be found in diverse locations. The Water Environment Federation (2010) reported that human exposure to lead has harmful effects on kidney, central nervous and reproductive systems. Air, food and water generally do not usually contain large amounts of lead, however excessive contamination of these natural sources by industrial activities can result in continuous toxic levels of exposure and consequently clinical poisoning (Ilango, 2012). In order to develop poisoning from organic lead, one has to be continuously exposed to concentrations higher than those in the general environment for some week or months. Lead exposure has both acute and chronic effects (Hassler, 2009). Another pertinent health problem of lead is bioaccumulation or magnification, which may elevate its concentration to toxic levels (Ilango, 2012). National Research Council Canada reported that fish could absorb lead through their body surface and the food they consume. As a case study the liver of sea bass caught near California Coast at Los Angeles was found to contain about 22 ppm Pb which is considerably higher than the permitted level of 10 ppm for human consumption and twice as high as the concentration in fishes found 300 km away; the major* of the lead was attributed to automotive aerosol (Bandosz 2006).

Peslte Analysis of Gujarat Essay

PESTLE analysis is the analysis of macro external environment in which business is operates. These factors which are beyond the control of business however are the important to be aware of when doing product development, business or strategy planning. PESTLE means: P- Political E- Economical S- Social T- Technological L- Legal E-Environmental The PESTLE subject should be a clear definition of the market being addressed, these are the followings:- * A company looking at its market * A product looking at its market * A brand relation to its market * A local business unit or function in business * A strategic option , such as entering a new market * Political acquisition * Investment opportunity (1)POLITICAL: – It refers to government policy such as degree of intervention in the economy what goods & services do a government provide? What are the priorities in terms of business support? Political decision can impact on many vital areas for business such as education of workforce, health and quality of infrastructure. In Gujarat BJP rules since 18 years, and communist party is INC. the major factors effect of political environment. (1) Taxation policy (2) Privatization (3) De-regulation (4) Government policy (5) International policy (2)ECONOMICAL: – It includes rates, taxation changes, economic growth & exchange rates. Economic change can have major effect on firm’s behavior. For example: * Higher interest rate may deter the investment * A strong currency may make exporting more difference because it may raise the price in terms of foreign currency. * Inflation may make higher wage demands from employees and raise cost. * Higher nation income growth may boost demand for firm’s product. For its improvement the government has made some improvements: * The government investment reduced the number of industries under compulsory licensing system * Disinvestment was carried out in case of many public sector and industrial enterprises * Policy towards foreign capital was liberalized * Automatic permission is now granted for technological agreements with foreign companies. * Foreign investment promotion board (FIPB) was set up to promote and for boosting up foreign investment in Gujarat. (3)SOCIAL:-Changes in social trends are input on demand for firm’s product & the availability & willingness if individual to work. 0-14 years 32%, 15-64 years 63%, 65 years and above 5%. There has * Mobility * Income distribution * Population demographics * Attitude to work * Standard of education and skills * Working atmosphere (4)TECHNOLOGICAL:- technology can reduce the cost, improve the quality & lead to innovation. This development can affect consumers as well as state’s growth. We can see these growth in Gujarat because recently there is good IT atmosphere is develop in the Gujarat, big automobiles company like TATA, FORD and MARUTI. In the electrical sector Gujarat is also ahead than others,because giants like ABB, SIEMENS and BOMBARDIER are already grown their work in Gujarat. (5)LEGAL:- It is realted to legal environment in which firms are operated. Legal changes can affect a firm’s cost & demand, so there will be an increase in the minimum wages & greater requirement for firms to recycle are the examples of relatively recent law that effect an organization actions. It consist of legislation that is passed by the government &state legislatures, so in Gujarat the industries should have take many types of permission from state and central government also. Some examples are * Employment law * Trade &product restriction * Health & safety regulation (6)ENVIROMENTAL: – Environmental factors include weather &climate change, it can be impact on many industries like farming, tourism & insurance. Industrialization &urbanization have resulted in pro-fund deterioration of world’s air qualities gives many pre-matured deaths in the world, so there will be needed permission to be granted from government of Gujarat. Each industry has to take permission for * Approximate Pollution * Planning of industry * Noise * Wastage It includes rates, taxation changes, economic growth & exchange rates. Economic change can have major effect on firm’s behavior. For example: * Higher interest rate may deter the investment * A strong currency may make exporting more difference because it may raise the price in terms of foreign currency. * Inflation may make higher wage demands from employees and raise cost. * Higher nation income growth may boost demand for firm’s product. For its improvement the government has made some improvements: * The government investment reduced the number of industries under compulsory licensing system * Disinvestment was carried out in case of many public sector and industrial enterprises * Policy towards foreign capital was liberalized * Automatic permission is now granted for technological agreements with foreign companies. * Foreign investment promotion board (FIPB) was set up to promote and for boosting up foreign investment in Gujarat.

For organizational management course Article Example | Topics and Well Written Essays - 250 words

For organizational management course - Article Example On the other hand, Wal-Mart is in conflict with any collective action form. This conflict is viewed even when their employees are not looking for unionization but looking for respect (Sethi, 2013). In foreign parts, Wal-Mart has been involved in different types of scandals, as well as multiple bribery cases. In April 2012, a tory was published by The New York Times that revealed hundreds of suspicious payments done to the Mexican officials. These payments totaled to above than $24 million (Sethi, 2013). As stated by the Times, Wal-Mart attained hundreds of fraud and bribery internal reports yearly. In the past 18 months, in Asia, there were 90 bribery reports. In conclusion, Wal-Mart has been seen to spend more than $35 million by hiring more than thirty five lawyers, investigators and accountants in dealing and investigating the bribery issues. Wal-Mart has been seen to be associated with the injuries and deaths of many workers in their places of work, particularly in Bangladesh and other nations where low-wage, low skill manufacturing

Peter Josephs Where are we going. Culture lag Essay

Peter Josephs Where are we going. Culture lag - Essay Example The main quest of this movement is to find a new way that leads to transition by promoting a social design, namely, â€Å"Resource Based Economy† (What is The Zeitgeist Movement?). Zeitgeist movement proposes certain observations and identifies that the present world is kept away from the physical world, with techniques and new innovations separated from the environment. Peter Joseph, in his speech makes a right judgment about this movement, their observations about society, government, monetary system, free-market capitalization, and so on. In the first part of his speech Joseph is specifically focusing on â€Å"Culture lag† and â€Å"Pluralistic ignorance,† the two grave issues affecting the modern society. Joseph begins his tremendous speech by describing the transitions occurred to social life during the past centuries. The speaker has identified that history has marked the evolution of human life all through these years. Thus, he identifies the ten thousand years old Neolithic Age, Agricultural Age, Bronze Age and Iron Age which paved the way for gradual development in society. The speaker has presented various study reports in order to prove the immense growth of technological inventions and the amazing growth of the evolution of technology. However, the speaker observes technological development as the primary factor promoting the development of human civilization, belief system, philosophy, friends, references and the like. Anyhow, for the speaker, the society is diffident in fully accepting these technological developments. This reticence is what the speaker calls as â€Å"culture lag.† â€Å"Culture lag† is the phenomenon where culture takes time to catch up with technological inventions, and that social problems and conflicts are caused by this lag (Joseph). To make it clear, one can see that it is the difficulty of any traditional establishment in adjusting with the technological invention. The speaker provides var ious examples in order to prove the culture lag. One of the best examples Joseph presents is the severe punishment and threat the Italian physicist and astronomer Galileo faced when he revealed that the earth is revolving round the sun. It is only after 76 years the world acknowledged his discovery. This can aptly be called as culture lag. Culture lag probably leads to â€Å"pluralistic ignorance† the other issue to which the speaker brings one’s attention. ‘Pluralistic ignorance occurs where the majority of individuals in a group assume that most of their others are different in some way, whilst the truth is that they are more similar than they realize’ (Pluralistic Ignorance). Joseph identifies that the present monetary system is defective as it is aiming only the profit and disregarding human labor or emotions. One should note the fact that money is not a natural resource, it is a convention. The Zeitgeists moves away from the general way of thinking an d proposes their own perspectives. This is quite evident when Joseph describing his discovery that problems and scarcity are promoting profit other than the economic principles, demand and supply. The speaker also recognizes the real intension of wars as hoarding money and there is no war for homelessness. Abundance, sustainability and efficiency are the enemies of profit. Free-market capitalism is the economic religion of today, Joseph adds. The pluralistic ignorance can also be explained in terms of ethics and competition, criminal behavior, government and democracy, activism and ethics, and so on. Thus, one can see that Peter Joseph’s speech, â€Å"Where are we going?† clearly exposes certain issues with regard to culture lag and pluralistic ignora